Returns & Exchanges

At Good Neighbour, we want you to love what you wear, which is why we offer a 30-day window for returns on all unworn items with original tags attached. If your purchase isn't a perfect fit, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the printed return slip provided in your confirmation email.

3

Ship It Back

Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing